Reservation Agent
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Posted on: 2019-10-19
Not mentioned
Full-time
4000-5999 AED
1 Years
Dubai - United Arab Emirates
Travel & Tourism
Not mentioned!
High-School / Secondary
Description:
We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making tour suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
Responsibilities:
Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of travel services. Helping plan travel itineraries by suggesting local tourist attractions and places of interest. Processing payments and sending confirmation details to customers. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services. Answering any questions customers might have about the reservation process. Providing support to customers who may need to amend or cancel a reservation.