Sales Customer Service Agent
Details:
Company Name:
Employment Type:
Monthly Salary:
Minimum Work Experience:
location:
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Education:
Posted on: 2019-05-21
We Cash Any Car Co LLC
Full-time
- AED
0 Years
Dubai - United Arab Emirates
Automotive
Not mentioned!
Bachelors Degree
Description:
A Sales/Customer Service professional needs to offer exceptional service to customers on the telephone in a fast-paced and diverse work environment. Successful in solving customer grievances with solid communication and instructional skills.
Responsibilities:
? Obtains client information though leads passed by dubizzle and marketing team
? Making outbound calls to all the list of leads received on a day to day basis
? Answer incoming/ inbound calls from customers and answer prospect client’s inquiries and questions
? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation
? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection
? Has good knowledge in the business goals and structure; and knows the basic process and requirements
? Maintain an accurate daily report of all activities and call log
? Follows correct procedure regarding Data Protection and client confidentiality
Requirement:
Qualifications & Skills:
? Excellent customer service skills
? Excellent communication skills both verbal & written
? Able to work independently and as part of a team
? Computer Skills
Benefit:
Health Insurance